Details

Autor(en) / Beteiligte

• Stern, David,

Titel

How libraries make tough choices in difficult times : purposeful abandonment

Auflage

1st edition

Ort / Verlag

Oxford : Chandos Publishing,

Erscheinungsjahr

2013

Link zum Volltext

• Elsevier Books AutoHoldings

Beschreibungen/Notizen

• Description based upon print version of record.
• Includes bibliographical references and index.
• Cover; How Libraries MakeTough Choices in Difficult Times: Purposeful abandonment; Copyright; Contents; List of figures; List of case studies; Acknowledgements; About the author; Introduction; 1Considered and effective leadership; Why undertake a review?; Managing expectations, not operations; Reporting to multiple masters: finding a balance of service quality and efficiencies; Involvement and understandings across the organization; The four Ds: Do, Delegate, Delay, Drop; Project management; Decisionmaking skills and implications; 2Preparing for analysis
• Failure is easy, success takes thoughtful effortUnderstanding the Mission and objectives of your organization; Decide on transitional or transformative change; Emphasize an ongoing process; Continue to communicate your clear intentions; Managing operations or managing expectations; 3A few important analysis techniques; Reviewing operations proactively and willingly; Beyond re-engineering; The importance of project management; Problem discovery processes; Chart goals, operations, and interests; Completing the review program; Service Quality Improvement; Outside factors and influences
• Assessments: some initial and obvious first analysis opportunitiesReference; 4Understanding and utilizing data and statistical reports; Collection and analysis of appropriate data; Evidencebased collection and analysis of appropriate data; Using data effectively; Utilizing statistics; Internal reports; Suggested readings, tools, and contacts; 5Environmental scans and the power of best practices; Steps toward identifying best practices; Performing Service Quality Improvement analyses; 6Key management skills that contribute to organizational leadership and direction
• Normal staff attention to tasksLeadership skills; Assessment skills; The four Ds: Do, Delegate, Delay, Drop; Harness internal power; Conclusion; Appendix A; Appendix B; Index
• Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions. The book begins by asking the fundamental questions of why, what, and how, moving on to look at how to manage expectations and report to both a
• English
• Description based on online resource; title from PDF title page (ebrary, viewed December 20, 2013).